Why is my App Store Connect 'app preview' the wrong size?
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I'm trying to create an App Preview for my ios app in App Store Connect. I'm targeting 6.5" displays.
I successfully created the .mov file using QuickTime, recording my app activity on my iPhone XR. However, when I uploaded the file to App Store Connect, it said App preview dimensions should be: 1920x886, 886x1920.
According to Apple, the Accepted resolution is different than the Native resolution (see image below).
How can I create an App Preview if the native size isn't the correct size? Is there a way to use QuickTime or iMovie to either edit or record the right size?
Also, I'm not using Xcode as this is a phonegap project.
Thanks for your help!
You will need to resize the video. Record it first on the targeted device in full resolution. After that you can resize it with tools like iMovie, AfterEffects, ffmpeg or similar.
App Store Connect, Here's what to do if you see a "Cannot connect" message. These steps also work if the app won't load anything or stops while content is� First, open up the App Store — it’s okay if it says “Cannot Connect To App Store”. Next, tap one of the five tabs 10 times in quick succession to clear the App Store cache. You won’t see an on-screen notification saying that the App Store cache has been cleared.
It happened to me as well and I needed to change the format with ffmpeg from .mov to .mp4 in order for the video to be accepted by the App Store Connect.
This command line did the job:
ffmpeg -i input.mov -acodec copy -crf 12 -vf scale=886:1920,setsar=1:1 output.mp4
If you can't connect to the App Store, iTunes Store, or other Apple , You use App Store Connect to submit and manage your apps for sale on the App Store, distribute beta versions of your app using TestFlight, accept legal� App Store Connect for iOS helps developers manage their apps that are available in the App Store. Developers can use App Store Connect to monitor their latest trends, receive notification from user reviews, as well as respond to customer reviews immediately from their iPhone, iPad, and iPod touch.
If you have
ffmpeg installed, here's the copy-paste command (from here):
ffmpeg -i input.avi -vf scale=320:240 output.avi
App Store Connect Help, App Store Connect � App Store Connect Resources � Xcode Help � Developer Account Help � Support and Contact. Welcome to the Apple Developer Program� App Store Connect. App Store Connect Resources; Xcode Help; Developer Account Help; Support and Contact; Welcome to the Apple Developer Program. Apple.com.
App Store Connect, Description. App Store Connect for iOS helps developers manage their apps that are available in the App Store. Developers can use App Store Connect to monitor � App Store Connect. App Store Connect is a suite of web-based tools for managing apps sold on the App Store for iPhone, iPad, Mac, Apple Watch, Apple TV, and iMessage. As a member of the Apple Developer Program, you’ll use App Store Connect to submit and manage apps, invite users to test with TestFlight, add tax and banking information, access sales reports, and more.
App Store Connect on the App Store, As a member of the Apple Developer Program, you'll use App Store Connect to submit and manage apps, invite users to test with TestFlight, add tax and banking � Your Apps on the App Store. Easily upload, submit, and manage your apps on the App Store with App Store Connect on the web or on iOS. This suite of tools also lets you view sales reports, access app analytics, invite users to test your apps with TestFlight, and much more.
App Analytics - App Store Connect, You can also measure the percentage of views of your app on the App Store that result in a first-time download. This data provides insight into how your marketing � Part 1: Why Does iPad Say Cannot Connect to App Store Actually, this is a very common issue for iOS users. We have heard a lot of users complain of this same problem; unfortunately, there is no single solution if App Store not working on iPad.
- Thanks for the response. The problem is, the native resolution is a different aspect-ratio than the accepted resolution. This means that scaling the video alone won't work; the video would actually need to be cropped first, then scaled. iMovie doesn't seem to allow precise cropping -- it's done by hand, which won't work because it's not precise.
- Difference is 1-2px. You can definitely size it with ffmpeg or AfterEffects and you won't notice the distortion. (2688/1920 = 1,4; 1242/1,4 = 887,14)